计算包装体积重量:长度(cm) *宽度(cm) *高度(cm) /5000=体积重量(kg);
EMS stands for Express Mail Service. It is managed by the universal postal union under the international mail express service, by the postal collection and delivery, mainly by air, to speed up the delivery speed, generally speaking, according to the regional distance, generally 1-8 days to arrive. The business enjoys priority in customs, aviation and other departments.
1. Small packages are cheap;
2, regardless of the size, only according to the actual weight charge;
3. Less restrictions on express delivery.
4. Unstable efficiency, fast and slow, lack of control, so urgent items are suggested to use better express, such as DHL, to avoid unnecessary trouble and loss to you;
5, follow-up query, processing problems inconvenience, if the information on the website to stop, only to the post office to do a written query, the time to 2 weeks to 1 month.
Our company is only responsible for customs clearance in China. We are not responsible for overseas customs detention caused by goods, delivery delay caused by ominous address, return and other reasons (including other reasons).
6, charged weight: volume weight, the actual weight of the large (except EMS, may not record the volume weight).
Calculate the volume weight of the package: length (cm) * width (cm) * height (cm) /5000= volume weight (kg);
7. The quotation does not include customs duties, customs fines, storage fees and return fees caused by the recipient's failure to cooperate with the destination customs. If the recipient refuses to pay, the quotation will be automatically changed to be paid by the shipping company (person).
8. Commercial invoice or proforma invoice shall be provided at the time of delivery; otherwise, our company shall be deemed to be authorized to make declaration on behalf of us. In case of customs detention or delay due to declaration reasons, our company shall not bear relevant responsibilities and expenses. We are not responsible for all the responsibilities and expenses caused by the illegal goods.
9. If the address of the consignee is in a remote area, a surcharge will be charged. The surcharge will be published on the official website.
If there are problems with international express, please refer to the following kinds of express problems consulted by tao you when consulting the shopkeeper.
Q: what is the current discount for EMS, DHL, TNT, UPS and FEDEX?
Answer: international express is in at present price all the time the margin of decline is bigger, actual price changes as the market price and the float of international aviation fuel. Please ask the shopkeeper to confirm the discount price before shipment.
Q: how is the international express freight calculated?
Answer: 1. Unit of weight chargeable: generally, 0.5KG (0.5KG) is one unit of weight chargeable for speedpost industry
2. First and second weight: for speedpost items, the first weight (or the first weight) is 0.5KG for each additional 0.5KG. Generally, the lifting cost is relatively higher than the carrying cost.
3. Real weight and volume: refers to the actual total weight of a batch of articles to be transported, including the packaging, which is called the real weight; When the bulk of the articles to be delivered is large and the actual weight is light, due to the carrying capacity of the means of transport (aircraft, train, ship, car, etc.) and the volume of the articles that can be loaded, the method of converting the volume of the articles into the weight shall be adopted to calculate the weight of the freight, which is called volume weight or volume volume. Bulk weight is greater than the actual weight of the item is often called light? Kyrgyz food?
4. Chargeable weight: according to the definition of both real weight and volume and the regulations of iata, the weight of freight collected in the process of freight transport is the higher of the actual weight and volume weight of the whole batch of goods.
(note: at present, only international EMS is calculated according to the weight, while other international express services are calculated according to the higher of the actual weight and volume weight.)
Article: length (cm) width (cm) height (cm) 5000= weight (KG)
Irregular articles: length (cm) width (cm) height (cm) 5000= weight (KG)
Q: I do not have the packaging materials, does the shopkeeper provide free packaging materials?
Answer: yes, our company provides all the packaging materials for free. And the shopkeeper will pack the goods by himself (the shopkeeper used to be a packager for one year before he did the sales, and the packager himself is not at ease). Help you to reinforce and pack the goods. Let your goods reach abroad safe and sound.
Q: does the shopkeeper provide free collection and distribution?
Answer: the store provides free collection, independent shelf storage, unified packaging and decentralized delivery for overseas students and people. One-stop service, welcome overseas students, overseas people to consult.
Q: international express is the same, I find a random mail is not the same?
A: wrong! Whatever goods away, is looking for an experienced, international express delivery, high credit, good sales records of the seller for a long time, what's more, this direct express delivery company to express after-sales customer, more to find a understand patient express company, otherwise the delivery after just a small problem, can let you our solemn promise: no matter you are to send a small file, or is more than 100 kilograms of the goods, we are all equally, do absolutely let you satisfied after-sales service.
Recently found that many delivery companies in the hair after throwing a Courier number of goods to the customer, not fully express the after-sale service to customers, cause customer recourse for (partly due to the sellers often not online), every day there are a lot of have elsewhere buyers to come to consult and help express delivery, our side also promises such as international express some questions, we will do everything we can inform the customer know. We do not exclude customers in other express delivery company delivery, but we do not agree with the irresponsible approach, to realize that service is the fundamental, responsible is the mother of success.
Q: I have never sent an international express. How does the specific process work?
A: kiss. In fact, the operation process is very simple. Consulting good express price delivery to the shopkeeper the shopkeeper received the goods to confirm the weight of the price and print the waybill you take the link to pay the shopkeeper to help you deliver the goods and inform the order number and query website your customers intact received the goods you confirm the payment praise.
Q: I don't have alipay. Can I transfer the payment to you through the bank?
A: hello, there is no problem, but you should pay attention to it, the store is in the future to the delivery mode for the bank remittance customers, your money on the same day after the remittance to us, please immediately contact the shopkeeper. The shopkeeper will help you send out the goods within the time after the inquiry, so as not to cause the delay of the goods trip.
Q: is there any compensation provided if my goods are damaged or lost in transit?
A: please pack your fragile goods to avoid damage during transit. In the process of transit, if a package is lost (which rarely happens), the owner shall pay 50 yuan /KG, but not more than 600 yuan/ticket for compensation to the customer. Please buy insurance for valuables by yourself.
Q: after my client signed for it, he found that the goods inside were damaged. Can you compensate for it?
A: I'm sorry, because after the receipt, the official did not admit the damage on the way of express delivery, so there is no way to compensate. Close want to remember. Express should examine goods to be in first when sending, sign receive, want to know to defend oneself legitimate rights and interests.
Q: can the goods avoid customs duties when they arrive at the consignee?
Answer: tariff this problem is more sensitive also, want to have goods to import only, must pass custom (what do not pass is illegal, also can call "smuggle") say duty is unavoidable simply. When your goods go through the customs, the customs will feel that there is something wrong with your goods and will detain them for inspection. And notify the consignee to clear the customs, if necessary customs duties, customs will also like the consignee to collect. Currently there is no way to avoid tariffs, only to reduce the possibility of tariffs. In two ways, 1. Find a customs clearance ability stronger express company, at present, EMS customs clearance ability is strong, the shopkeeper personal experience) 2. If the goods are small words suggested declare price as far as possible to write a little bit small (but not too wide of the mark, or to the risk of customs there will also be impounded) if you don't know write declared value, how much, can put the detailed situation told the shopkeeper.
The shopkeeper will advise you from the side to write how much to declare the price, the decision or decision in your hand!
Your patting means that you have read and accepted the following terms!
1. The company is purely a post office agent, only responsible for the delivery of goods to the post office on the same day online delivery (encountered special circumstances will occur the next day online).
2. Due to the different laws of each country and the different restrictions on the imported goods, the company shall not be responsible for the customs clearance difficulties, delays or customs duties involved in the customs clearance of the importing country due to the goods and the delays in the transit. Whether the foreign customs will pay taxes or return the goods is completely decided by the customs entry, and we can't control it, please understand ~ the local receiver can inquire and negotiate by himself, we will provide the best possible help!
3. Please provide two A4 printed products [commercial invoices] before shipment. And tell us the name, quantity, amount and declared value of the goods. If you do not specify it with us, we will declare the value in the range of 5-100 us dollars according to the regular practice. Our company will not assume any responsibility for the consequences caused thereby.
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